Privacy Policy

Tervanock ("we", "us", or "our") operates a predictive analytics and automated execution platform (the "Service"). This Privacy Policy describes the categories of information we collect from visitors and registered users, the purposes for which we use it, and the choices available to you. By accessing or using the Service, you acknowledge that you have read and understood this policy.

We may collect information you provide directly, such as your name, email address, and any details submitted through contact or lead forms. We may also collect information automatically when you interact with the Service, including IP address, browser type, device identifiers, pages viewed, timestamps, and referring URLs, typically gathered through cookies and similar technologies.

If you create an account or connect the Service to third-party platforms, we may collect account identifiers and configuration preferences necessary to operate the requested functionality. We do not knowingly collect sensitive personal data unless specifically required and disclosed at the point of collection.

Information collected is used to operate, maintain, and improve the Service; to respond to inquiries submitted through forms; to personalise dashboards, alerts, and reporting; to monitor usage patterns and detect misuse; and to communicate updates, where you have consented to receive them. We do not sell personal information to third parties.

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and securing the Service, provided those interests are not overridden by your rights.

The Service may use cookies, local storage, and similar technologies to remember preferences, maintain session state, and understand aggregate usage trends. You can configure your browser to refuse some or all cookies; doing so may affect the availability of certain features. We do not currently respond to browser "Do Not Track" signals.

We may share information with service providers who perform functions on our behalf, such as hosting, analytics, and communications, under confidentiality obligations consistent with this policy. We may also disclose information where required to comply with applicable law, respond to lawful requests, protect our rights, or in connection with a merger, acquisition, or sale of assets.

We retain personal information for as long as reasonably necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting obligations. Retention periods may vary depending on the type of data and the context in which it was collected.

We implement reasonable administrative, technical, and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information submitted to the Service.

Information may be processed or stored on servers located outside your jurisdiction. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data protection requirements.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information, as well as the right to object to certain processing or to request data portability. To exercise these rights, please contact us using the details provided on our Contact page.

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

The Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their respective privacy policies before providing any information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date at the top of this page.

If you have questions or requests regarding this Privacy Policy or our data practices, please reach out via the contact form on our Contact page and we will respond within a reasonable timeframe.